[cw-discuss] Support during demo eval?

[Jeremy White]

> If you offer a demo for free it seems to me that you want to consider
> those kind folks as customers, at least for those 7 days, if for no
> other reason than to build good will. The down side is you get stuck
> with tickets that go nowhere, but maybe you can weed those out
> automatically if those folks don't license.

Well, we do make an effort; we try to get to pre-sales customers
as best we can.  An email written to sales at codeweavers.com isn't
dropped in the dustbin, and a visit to #crossover is not unproductive.

But we do put customer tickets first, and we have to curtail how much
work we can do on a pre-sales customer, particularly if it's
for unsupported software.  Any other path lies madness, I'm afraid :-/.

> ;-) What's all this interest in forums from Wine folks lately? ;-)

I'm planning to post some stats on wine-users tomorrow.

But a 10 fold increase in participation is a fairly compelling statistic, even
for surly old forum haters like myself.

Cheers,

Jeremy