[cw-discuss] outlook 2003 freezes after 10 minutes of use

[Mike D]

thanks for the suggestions.  I was using evolution the past few days,
but today fired up outlook and checked for open file handles, like you
suggested.  Of course, now, it's been running ok all day.  the # of
files in the fd directory varies from about 200 to 465.

Maybe the instability was from first firing up outlook & it was trying
to locally cache all my thousands of emails.  Maybe this causes the
file handles to really get used.  If I see the hanging again, I'll
look at the file handles & let you know if that's the cause.

One thing I have found is that once I installed Office 2003, it seemed
better to restart X (or even the whole machine) than to try & use the
apps right away.  not sure if this is in the install directions
somewhere, so feel free to rtfm me :)


On 2/23/07, Jeremy White <jwhite at codeweavers.com> wrote:
> Hi Mike,
>
> Do you have any other mail servers, like a POP server?
>
> We have 1 guy who sees a problem similar to this (although
> for him it takes a few days).
>
> In his case, it's a file handle leak.
>
> Are you handy with a terminal?  If so, you could check that
> for yourself.  You'd need to run a command like this:
>
>    ps -auxwwwww | grep wineserver
>
> which will look something like this:
>
> jwhite   27984  0.0  0.2  11276  2424 ?        SNs  Feb21   0:20 /home/jwhite/cxoffice/bin/../lib/../bin/wineserver
> jwhite    8385  0.0  0.0   3016   656 pts/4    R+   10:06   0:00 grep -i wineserver
>
> Then if you cd to the fd dir for the wineserver process, it would
> be interesting to see how many file handles you see there.
>
> That is, for me,
>
>   cd /proc/27984/fd
>   ls -1 | wc
>
> shows
>    183     183     623
>
> which means that I have 183 file handles in use while running Outlook, a reasonable number.
> If it's getting up towards 1024 and/or show steady growth, then that would indicate
> that you've got the same problem, and we'd be *very* interested in your test
> case (as we can't reproduce this easily 'in the lab').
>
> Cheers,
>
> Jeremy
>
> Mike DeSimone wrote:
> > I'm trying to run outlook 2003 (well, office 2003 really) on ubuntu 6.10
> > (edgy).
> >
> > things seem to install ok, and i can connect to my exchange server,
> > and my inbox & calendar show up.
> >
> > however, after about 10 minutes, the outlook window greys out & cpu
> > usage is 100%.  I have never been able to recover from this & usually
> > kill the process.
> >
> > I do have a very large mailbox (1.5-2 gb).  could this be causing problems?
> >
> > not sure what I can look at to see what's happening--are there any
> > cxoffice log files anywhere?
> >
> > i'd love to be able to leave vista, but i really need outlook (word,
> > excel & ppt are also important).
> >
> > I've looked at evolution and i think it can do all the free/busy time
> > stuff that's important for me, but am not 100% sure, so i'd like to
> > stick with Outlook.
> >
> > anyone have any info, ideas, suggestions?
> >
> > Thanks.
> >
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