[cw-discuss] Installing MS Office 2000 on Fedora Core 6

[Jeremy White]

Hi Phil,

Just discovered a glitch on our FAQ, working to fix it now.
But we have two sets of troubleshooting Fedora core, not just one,
which is confusing.

Can you try both of these tips?

http://www.codeweavers.com/support/docs/crossover-pro/troubleshooting#FEDORA
http://www.codeweavers.com/support/docs/crossover-pro/troubleshooting#FC6

And see if it helps?

Cheers,

Jeremy

Phil Schaffner wrote:
> Just downloaded CrossOver Pro 6.0.0 and decided to do a fresh install as
> I had been using the Beta version.  Removed the old version and all
> bottles and installed with the Loki installer
> install-crossover-pro-6.0.0.sh, then attempted to install Office 2000. 
> 
> The first attempt to install Office 2000 directly from the final
> installer window failed as follows:
> 
> Window Title:
> Exception raised
> Unhandled page fault on read access to 0x003c002f at address 0x7eee626a.
> Do you wish to debug it?
> [Yes]<- [No]
> 
> Window Title:
> Cancel
> The installation of CrossOver HTML engine failed.
> Do you want to continue installing Microsoft Project 2000?
> (I'm pretty sure I selected Office 2000, not Project 2000)
> [Continue] [Cancel]<-
> 
> So I started "Install Windows Software" from the KDE CrossOver menu to
> try again:
> Gets to
> Welcome to Microsoft Office 2000 ...
> Please enter your Product Key
> ...
> CD Key
> <enter the product key>
> [Help] [Cancel]  [<<Back] [Next>>]<-
> 
> Window Title:
> Microsoft Office 2000 Setup
> This is an invalid CD Key value.  Please check the number located on
> your CD
> Key sticker.
> [OK]<-
> 
> Exit office setup WITH [Cancel] - brings CD Key window up again.  Cancel
> twice to get rid of it.
> 
> Window Title:
> CrossOver Installation Wizard
> Install Software
> Microsoft Office 2000
> The installation of Microsoft Office 2000 failed.
> 
> You can find the installation log here:
> 
> /home/prs/.cxoffice/win98/dosdevices/c:/windows/temp/Office2k.log
> [<<Prev] [Help] [Cancel] [Next>>]<-
> 
> Error about "Can't read array..."  Window stays up all buttons grey....
> 
> Window Title:
> Application Error
> Error: can't read "itk_component(scr_8)": no such element in array
> 
> Debug text:
> can't read "itk_component(scr_8)": no such element in array
>     while executing
> "$itk_component(scr_$mCurScrIdx) BtnPressed $aBtn"
>     (object "::.installWizard" method "::cwdialog::CWizard::deactivate"
> body line 4)
>     invoked from within
> "chain $aBtn"
>     (object "::.installWizard" method "::CInstallWizard::deactivate"
> body line 23)
>     invoked from within
> "::.installWizard deactivate Cancel"
>     (in namespace inscope "::cwdialog::CDialog" script line 1)
>     invoked from within
> "namespace inscope ::cwdialog::CDialog {::.installWizard deactivate
> Cancel}"
>     (command for "WM_DELETE_WINDOW" window manager protocol)
> 
> Had to us use "xkill" to get rid of the installer window.  Normal
> attempts to close
> just repeat the array error.
> 
> Similar results with Gnome - uninstalled Crossover Pro 6, reinstalled,
> and got back to the same place - Office 2000 won't accept a valid CD
> key.  Installing IE6 and Fonts works OK.  Restoring an old version of
> CrossOver 5.0.3 with Office 2000 already installed and upgrading works,
> but my menus and associations are hosed.  Haven't put in a support
> ticket yet.  Any advice or similar experiences?
> 
> Thanks,
> Phil
> 
> 
> 
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