[cw-discuss] outlook 2003 freezes after 10 minutes of use

[Jeremy White]

Hi Mike,

Do you have any other mail servers, like a POP server?

We have 1 guy who sees a problem similar to this (although
for him it takes a few days).

In his case, it's a file handle leak.

Are you handy with a terminal?  If so, you could check that
for yourself.  You'd need to run a command like this:

   ps -auxwwwww | grep wineserver

which will look something like this:

jwhite   27984  0.0  0.2  11276  2424 ?        SNs  Feb21   0:20 /home/jwhite/cxoffice/bin/../lib/../bin/wineserver
jwhite    8385  0.0  0.0   3016   656 pts/4    R+   10:06   0:00 grep -i wineserver

Then if you cd to the fd dir for the wineserver process, it would
be interesting to see how many file handles you see there.

That is, for me,

  cd /proc/27984/fd
  ls -1 | wc

shows
   183     183     623

which means that I have 183 file handles in use while running Outlook, a reasonable number.
If it's getting up towards 1024 and/or show steady growth, then that would indicate
that you've got the same problem, and we'd be *very* interested in your test
case (as we can't reproduce this easily 'in the lab').

Cheers,

Jeremy

Mike DeSimone wrote:
> I'm trying to run outlook 2003 (well, office 2003 really) on ubuntu 6.10
> (edgy).
> 
> things seem to install ok, and i can connect to my exchange server,
> and my inbox & calendar show up.
> 
> however, after about 10 minutes, the outlook window greys out & cpu
> usage is 100%.  I have never been able to recover from this & usually
> kill the process.
> 
> I do have a very large mailbox (1.5-2 gb).  could this be causing problems?
> 
> not sure what I can look at to see what's happening--are there any
> cxoffice log files anywhere?
> 
> i'd love to be able to leave vista, but i really need outlook (word,
> excel & ppt are also important).
> 
> I've looked at evolution and i think it can do all the free/busy time
> stuff that's important for me, but am not 100% sure, so i'd like to
> stick with Outlook.
> 
> anyone have any info, ideas, suggestions?
> 
> Thanks.
> 
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