[cw-discuss] Buying for computer not online

[Jeremy White]

Hi Matt,

First, any email sent to our sales account should get
answered rather quickly; our average is about a 6 hour
turnaround (although we do take evenings and weekends off).
If you've gone longer than that, then your email likely got
eaten by someone's spam filter.

Now Mondays are a bit slower, as we have a larger
backlog to catch up from, so if you sent it over the weekend,
the reply will trickle out late today, most likely.

But you can 'unlock' a trial version with a small download,
but it does require an internet connection.

So if you have dialup right now, you should be able to
purchase and then 'register' the trial easily and be
good to go.

Thanks for the support!

Cheers,

Jeremy

matt at mattjordan.com wrote:
> Hi all,
> 
> I sent this question to sales but got no reply so I thought I'd ask here. 
> I'm temporarily disconnected from the internet (in the middle of moving)
> but I need to convert my trial CrossOver Standard to a full paid version. 
> I'm able to use a friend's dial-up sporadically in the interim.  Does my
> computer (the one with the trial on it) have to be connected to the
> internet to complete the purchase or is there an unlock code (or some
> similar approach) that I can get via email or whatever?  It'll be about 3
> more weeks until I'm settled in my new place and online again, but my
> trial runs out today.  Just trying to avoid any downtime if that's
> possible.
> 
> Thanks,
> 
> Matt Jordan
> 
> 
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